The
Lecture
Series

2019

 
Thursday
August 08, 2019
Starting at 6:30pm
Ruth's Chris Steak House in Cary, NC
Lori Trost, DMD
Lori Trost, DMD
REGISTRATION CE CREDITS
$75
DENTISTS
2

Top Tips to Create the Best Patient Experience

Today, dental offices are busy places - often filled with distractions and chaos. But in the middle of all that commotion, have you ever stopped and asked what your patients experience? Do patients see the practice roll out the red carpet? Creating exceptional patient service should be a well organized and orchestrated process that begins before the intial phone call and extends well beyond their exit. By utilizing a total team approach, this interactive program will provide insight into developing the proper environment that results in satisfied, loyal patients. 

  • Learn key components of patients' sensory perception and interpretation
  • Identify and discuss solutions to office distractions and roadblocks
  • Discover the communication and power of elective services

About the Speaker

Dr. Lori Trost received her dental degree from Southern Illinois University School of Dental Medicine and created a high performing restorative and preventive-based practice in the Greater St. Louis area. She is an accomplished dental educator, clinical evaluator, and author who has been honored by the ADA with the Shils Foundation Award, named a "Top 25" Woman in Dentistry. 

 

Copyright © 2019, All rights reserved

The Lecture Series 2019 trianglelectureseries.com


Copyright © 2019, All rights reserved

The Lecture Series 2019 trianglelectureseries.com